REFUND & RETURN POLICY

Refunds for Coaching Services

We offer refunds for unused sessions only.

If a session has already been completed, it cannot be refunded because the service has been delivered.

Eligible refunds:

 

• Cancelled bookings

• Unused sessions in packs or memberships

• Technical issues preventing the session (must be reported within 24 hours)

 

Refunds are processed within 5–7 business days to the original payment method.

Non-Refundable:

 

• Completed coaching sessions

• Missed sessions without notice

• Digital strategy documents already delivered